Hankin Apartments, an Exton-based property management company and division of the Hankin Group, was recognized with multiple awards through the SatisFacts National epIQ (Experience & Performance Intelligence Quotient) Index for the second half of 2021.
This benchmark tool developed and produced by SatisFacts measures overall resident satisfaction. Property management companies found out how they ranked through a virtual award show last week.
Hankin Apartments had an epIQ grade of 96.74 and was recognized as the No. 2 management company for companies with 10-24 communities in the U.S. and Canada. This outstanding epIQ grade is comprised of four primary variables:
- renter ratings
- review count
- manager review engagement
- manager review reply time
Hankin Apartments also had two communities place in the Top 10 communities nationwide: Weatherstone Flats (No. 9) and Claremont Apartments (No. 8). Furthermore, Hankin Apartments had eight more communities place in the Top 250:
- Meridian at Eagleview (No. 17)
- Chaddwell Apartments (No. 35)
- New Kent Apartments (No. 62)
- Keva Flats (No. 65)
- Flats at Tioga Town Center (No. 80)
- Corner Park Apartments (No. 101)
- Severgn Apartments (No. 157)
- Market Street Flats (No. 249)
“Customer satisfaction is a pillar of who we are at Hankin Apartments, and we are proud to provide an outstanding living experience for our residents,” said Mackenzie Holmes, Hankin Apartments’ Residential Marketing and Systems Manager. “Their feedback is essential for our growth and ability to best serve them. We love the information we gain from SatisFacts surveys and reviews; it is vital to our success.”
It has been a fruitful award season for Hankin Apartments. In December 2021, the company placed third on both the Best Places to Work in Multifamily list and the Best Places to Work in Multifamily Women list. In September 2021, Hankin Apartments took home the coveted Management Company of the Year Award from the Pennsylvania Apartment Association.
Hankin Apartments’ newest project, 44 luxury apartments at Claremont on the Square, is set to open in the spring.
Hankin Group has completed construction of an expansion of the walking trail network.
The new path, which connects Pennsylvania Avenue to the community’s social hub, Eagleview Town Center, is now open to the public.
“This new trail improves connectivity of Eagleview’s already-extensive pedestrian network linking the commercial and residential communities to Town Center,” said Lance Hillegas, Hankin Group’s Vice President of Design and Sustainable Development.
Eagleview, a mixed-use community in Exton that boasts a variety of opportunity across 800 acres of land, has an extensive network of trails for its 4,000 residents and 6,000 employees.
Since 2013, community members have enjoyed 10 miles of trails among beautiful, landscaped parks throughout the development.
For the latest information, follow Hankin Group’s social media pages, LinkedIn and Facebook. If you’re interested in leasing opportunities, e-mail the commercial sales and leasing team today or contact Hankin Apartments for residential inquiries.
Hankin Apartments, an Exton-based property management company and a division of the Hankin Group, ranks third among the 2022 Best Places to Work in Multifamily, an awards program produced by Multifamily Leadership that is dedicated to identifying and recognizing the industry’s best employers.
The rigorous assessment process evaluated each company’s employee policies and procedures, as well as responses from employees. The program is part of a long-term initiative to encourage growth and excellence throughout the industry.
This is Hankin’s fourth consecutive year making the list and highest ranking ever.
“Being a part of Best Places to Work in Multifamily means so much to us because essentially it is all about providing our teams with everything they need to be successful and creating a vibrant culture in which to work,” said Becky Reeves, Vice President of Hankin Apartments. “We value every one of our team members and are proud to make the list again this year.”
Hankin Apartments also placed third among the 2022 Best Places to Work in Multifamily for Women.
The honors round out an award-winning year for Hankin Apartments. Claremont on the Square Apartments placed among the Top 10 in the state for their ORA (online reputation assessment) ranking developed by J Turner Research. Meridian at Eagleview, meanwhile, placed ninth in the SatisFacts epIQ Index, with nine other Hankin Apartments communities making the list. In September, Hankin Apartments took home the Management Company of the Year Award — as well as awards in leasing excellence, maintenance, overall community excellence, and more — at the Pennsylvania Apartment Association’s Best of Apartment Living Awards.
Hankin Apartments’ newest project, 44 luxury apartments at Claremont on the Square, is set to open in the spring.
EXTON, PA — Exton’s Eagleview is expanding to bring a new trail to its pedestrian path network.
In the midst of Eagleview, a mixed-use community in Exton that boasts opportunity across 800 acres of land, there is an extensive network of trails for its 4,000 residents and 6,000 employees. Hankin Group recently announced its plans to expand the community with a new path set to begin construction later this week.
Since 2013, community members have enjoyed ten miles of trails among beautiful, landscaped parks over the Eagleview development. “This new trail will improve connectivity of Eagleview’s already extensive pedestrian network linking the commercial and residential communities to Town Center,” said Lance Hillegas, Hankin Group’s VP of Design and Sustainable Development.
“The miles of pedestrian trails and sidewalks in Eagleview connect to the surrounding communities, retail-commercial areas, and to the greater trail network in Chester County,” said Hillegas. “Eagleview’s trails connect to Hickory Park athletic fields, Marsh Creek State Park, and Uwchlan and Struble trails.”
Hankin’s urbanism approach and emphasis on sustainability is evident through many of its projects. One of the most anticipated developments for the company is River Station, a transit-oriented community in the borough of Downingtown. The property is situated along 68 acres along the Brandywine Creek and will create a link between Struble trail, Chester Valley trail and the East Branch Brandywine Trail.
Eagleview’s first phase of trail expansion is set to be completed by end of the year and will be open to the public soon thereafter, the company said.
For the latest information on leasing opportunities, email the commercial sales and leasing team today or contact Hankin Apartments for residential inquiries.